Frequently Asked Questions
Q. Is Scrub Pros insured and bonded?
A. Yes. Scrub Pros is fully insured and bonded, providing liability and property damage coverage as well as employee bonding and all other applicable forms of insurance coverage.
Q. Will I know who has the access to my facility?
A. Yes. You will be provided with the name and employee number of all people that will be performing cleaning services in your facility. All employees are screened for your protection. They are neat in appearance and carry proper company identification.
Q. Does Scrub Pros have an emergency phone number in case I need it?
A. Yes. We provide our customers with an emergency phone number and can be reached 24 hours a day should an unexpected event take place.
Q. Does Scrub Pros pay attention to details?
A. Yes. We believe that every element of the cleaning job—no matter how small—contributes to the overall quality of our service. For this reason, we developed the protocol that assures all the cleaning tasks are completed to the customer’s satisfaction.
Q. What other services can Scrub Pros provide?
A. We can inventory and restock your company with all paper products, soaps, hygiene products, air fresheners, and any other janitorial maintenance products. (Separate price.)